FUNCTIONS THAT FACILITATE MONITORING AND COMMUNICATION
WITH KLIK & PAY OR MERCHANTS
Your
Klik & Pay account is a tool to manage your Internet
payments made to merchants who offer their clients
the chance to pay for their purchases via our payment
platform.
You
should have received an e-mail containing your access
codes for your personal Klik & Pay account. We recommend
that you go to your profile and change your password.
Your
Klik & Pay account means you can:
Change
your details
-
When
you first connect, you are advised to change
your password for one that is easier to
remember. This password is personal and
must never be divulged to anyone else.
-
Your
Klik & Pay account is associated with an
e-mail address. The address shown when you
open up your account is the one supplied,
when you make your first Klik & Pay order.
If you wish, you can change this e-mail
address.
View
all your payments made
during the last 6 months
via Klik & Pay
Easily
find the details
of any merchant you paid.
View
all your current
subscriptions with one or more of our merchants.
Cancel
one of these
subscriptions. The merchant will be informed
immediately and Klik & Pay will not ask
for any more payments.
View
purchases requiring payment of a balance on one
or more occasions. The instalment dates are displayed
so that you can plan these payments.
Make
a claim, if you
did not succeed contacting a merchant or if a
dispute has not been settled between you and the
merchant.
Contact
us. If you have
any question about using your account. Klik &
pay promises to reply within 48 hours during office
opening hours.
