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Treatment of direct payment |
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The credit card of the customer is debited immediately and the whole information of this sale is then visible in the history of the sales. The Klik & Pay platform sends an e-mail to the merchant and another to the Net surfer.
Our safety systems are informed when a transaction is refused by the credit cards organizations or when an fraud attempt was detected. The banking report received by the purchaser will mention on his transaction "Klik and Pay" and the amount of the carried out transaction. This discrete signature is also a safety pledge for the customer.
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Treatment of deferred payment |
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During the 4 days of deferred payment, the interface "Sales on standby before validation" allows "to accept" or "to refuse" a sale. The column " Automatic Validation " indicates the date when the sale will be automatically accepted if the merchant does not intervene. A visual indication is given by lines of red color which indicate the sales which will be automatically validated in less than 24 hours, and a recall e-mail is addressed at D-1 to the merchant to remind him that the sale will be validated in 24 hours.
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Subscriptions management |
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The parameters setting of the subscriptions makes it possible to create mini-catalogs with various types of subscriptions according to their periodicity – choice from 1 to 6 months in a drop-down list - and of their amount. The follow-up will be classically treated in the history of the sales where one finds the whole details of the periodic transactions. Each periodic flow generates the sending of an e-mail to the customer and to the merchant.
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Electronic Payment Terminal (EPT) |
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Accessible from the Merchant Extranet, it thus allows to manually seize all the transactions accepted by telephone, fax or mail. For more facility, the most frequently sold references could be recorded in mini-catalogs, which avoids the merchant of having to seize again the data for each transaction.
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Cancellation/Partial Refunding of an already recorded sale |
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This function allows the merchant to cancel or make a partial refunding on a sale. This handling can be only carried out during the 10 days following the order. The merchant will be able, in the back office, to select in the drop-down list the sale on which he wishes to intervene. Then he will choose either "To cancel the sale" or "To make a refunding", with possibility in this case of mentioning the exact amount of refunding to be carried out by the means of the customer credit card.
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